Frequently asked questions about MinasFlow.
Does MinasFlow replace the website?
No. MinasFlow uses the website content and adds a new way to access it through a conversation.
Do I need to rebuild my website?
No. The chat can be integrated into your existing website.
Where do the answers come from?
From the pages, documents and company information imported into the system.
Can it make up information?
The system is configured to base its answers on the available content. When there is not enough information, it must say so and invite the customer to contact the company.
Can I update the content?
Yes. Information can be updated when products, services, prices or terms change.
Does it work on smartphones?
Yes. The chat window works on computers, tablets and smartphones.
Can it answer in several languages?
Yes. MinasFlow can handle conversations in multiple languages, depending on its configuration.
Is data from different companies mixed together?
No. Each company has separate content and configuration.
Can it help generate quote requests?
Yes. It can explain services, collect the visitor’s initial needs and direct them to the sales contact.
How much does it cost?
The price depends on the amount of content, configuration, languages and services required.
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